SA Express organisational structure reflects its focus on achieving its vision to be the most successful regional airline with the mission to provide the best customer service to our customers whilst optimising profits. The compact hierarchy of management has ensured continued attention to strategic objectives and remains the main driver of the organisation’s goals. The adopted structural approach has been practical in delivering the highest standard of service to customers, as well as optimising profits. SA Express boasts leadership that is both experienced and passionate. The leadership is extremely accommodating and approachable and expects the same from all SA Express people. Engagement at all levels is to grow one another by caring, We embrace diversity and keep people engaged through involvement, participation and integration and this is evident in our diverse workforce .