The airline states that in addition to having aviation insurance in place for all flights that take off, SA Express schedules its aircraft for regular maintenance in line with global aviation and South African Civil Aviation Authority (SACAA) regulations and standards. The article incorrectly insinuates that the airline purposefully places customers’ lives in peril by operating without regularly scheduled maintenance and insurance, which is untrue.
SA Express has successfully completed the SACAA Annual Audits of Aircraft Maintenance, Flight Operations and Airline training. This is in addition to the IOSA audit (IATA Operational Safety Audit). In order to attain and retain IOSA accreditation, any findings made during this stringent audit, must be addressed to the satisfaction of the auditors and IATA (International Air Transport Association).
It is unfortunate that certain normal aviation practices extracted from the BRP’s report are taken out of context and are used to instill panic - demonstrating a concerningly limited understanding of the inner processes of the industry.
As many businesses locally, and across the globe, downscale due to adverse economic conditions, the airline has retained a healthy technical skills talent pool which effectively provides maintenance services for SA Express aircraft.
SA Express also reiterates that much work has been done over the last 18 months to restore governance structures destroyed by the previous leaders of the organization and efficiencies within the business including cost reduction initiatives.
As the airline currently looks to its Shareholder for capital to support the full implementation of its Turnaround plan, SA Express assures customers that it still continues to operate to over 10 destinations locally and regionally.
Management assisted the BRPs in their application for funding once it became apparent that the BRPs did not have a good understanding of Government’s processes and requirements. This ensured that the BRPs were able to submit a business case aligned to requirements on Monday 09 March 2020.